1. General
By placing an order, you agree to comply with and be bound by this agreement.
Your privacy is important to us. This Privacy Policy applies to all personal information collected or processed in connection with https://www.qprototype.com, as well as the services offered by Qprototype and any verbal, email, text, or other electronic communications between you, our Website, and/or Qprototype personnel.
In this Policy, we outline our practices regarding the collection and use of your personal information when you visit our Website or use our services. Unless otherwise defined in this Privacy Policy, any terms that start with a capital letter will have the same meaning as defined in our General Terms of Sale. All additional terms, guidelines, and rules, including our General Terms of Sale and Terms of Use, are incorporated by reference into this Privacy Policy.
2. Data Privacy
At Qprototype, we aim to provide inspiring and captivating digital experiences while prioritising the protection of your personal information. Your trust is essential to us, and we are committed to safeguarding your data. We appreciate your continued interest and support.
2.1 Customer File/Part/Product Data
We understand the IP protection of your data. We do not share your data with anyone. We have signed an NDA with some of our contracted manufacturers to protect your IP. If you have any questions, please get in touch with us via email at Info@qprototype.com
2.2 Customer Payment Data
We do not record debit/credit card details.
2.3 Customer address and personal information
Qprototype prioritises the protection of your personal information. We fully acknowledge that your personal data belongs to you and strive to securely store and process the information you share with us. Your trust is our highest priority. Therefore, we only collect minimal information with your permission and use it solely for its intended purposes. We do not share your information with third parties without your knowledge.
2.4 Data We Collect
We understand that your personal data is yours, and we strive to handle the information you share with us with the utmost care. Our approach is to collect minimal information, with your consent, and use it strictly for its intended purposes. We do not share your information with third parties without your knowledge.
To ensure the security of your data, we employ various technical measures and establish robust internal management procedures. Our objective is to enhance your experience by delivering valuable and engaging digital services. Protecting your personal information remains our highest priority.
Personal data encompasses any information that can be used to identify you, either directly or indirectly. This includes anonymous data linked to identifying information. However, it does not include data that has been irreversibly anonymized or aggregated in such a way that it can no longer identify you, whether individually or in combination with other data.
2.5 How We Use Your Data
We generally use personal data to provide, improve, and develop our services, communicate with you, offer targeted advertisements and services, and protect both our customers and our business.
2.5.1. Providing, Improving, and Developing Our Products and Services:
We use personal data to assist us in delivering, enhancing, and developing our products, services, and advertising. This includes utilizing personal data for purposes such as data analysis, research, and audits. This processing is based on our legitimate interest in offering you high-quality products and services while ensuring business continuity. If you enter a contest or other promotion, we may use the personal data you provide to manage those programs. Please note that some of these activities may have additional rules that contain further information on how we use personal data, so we encourage you to read those rules carefully before participating.
2.5.2. Communicating with You:
With your prior express consent, we may use personal data to send you marketing communications related to our products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive marketing emails, please contact us to opt-out. We may also use your data to process and respond to your inquiries when you reach out to us. Additionally, with your consent, we may share your personal data with third-party partners who might send you marketing communications regarding their products and services. We may also personalize your experience with our services, both on our websites and third-party applications, and assess the effectiveness of our promotional campaigns.
**Note:** For any of the above uses that require your prior express consent, you may withdraw your consent by contacting us.
We will send emails to users when orders are placed, shipped, or ready for local pickup. We may also contact you if an order requires payment before shipping or if any issues arise that prevent us from fulfilling an order.
If we believe your privacy has been compromised, we will notify you if it is within our power to do so. For instance, if our third-party marketing tools are (cyber) attacked and we discover that a customer’s account login information has been exposed elsewhere on the web, we will notify you as soon as possible.
Occasionally, we may send you an email that you did not explicitly request to promote a specific aspect of our site, services, or discounts.
2.6 Third Party Manufacturing Services
We are developing our manufacturing facility and have established relationships with several contracted manufacturers who can produce parts on our behalf. To ensure the confidentiality and protection of your valuable intellectual property (IP), we have implemented a non-disclosure agreement (NDA) with these manufacturers. We fully understand the significance of your IP and recognize its critical role in the success of your business.
To further safeguard your interests, we are more than willing to enter into an NDA with you. This agreement will provide comprehensive protection for your product and part IP throughout the entire process—from development to production. If you are interested in formalizing an NDA, please do not hesitate to reach out to us at info@qprototype.com.
2.7 Promoting Safety and Security
We adhere to the principles of legality, legitimacy, and transparency. We utilize and process only the minimum amount of data necessary for specific purposes. Additionally, we implement technical and administrative measures to ensure the security of this data. Personal data is used to verify accounts and user activity, as well as to enhance safety and security. This includes monitoring for fraud and investigating any suspicious or potentially illegal activity, as well as violations of our terms and policies. Such processing is justified by our legitimate interest in maintaining the safety of our products and services. Below is a description of the types of personal data we may collect and how we might use it:
3. Changes to policy
Qprototype has the right to change or update this refund policy at any time. Changes will take effect immediately upon posting.